"The best marketing strategy ever - CARE." - Gary Veynerchuk
IN THIS ISSUE
The Awful Audi Car Buying Experience & How To Increase Sales Without Any "Hard Selling"
Darling, Can I Buy You An Iron For Christmas?
Brilliant, Funny Marketing: Introducing The Husband Day Care Center
Yes I know it's Tuesday and I'm shamefully a day late getting Monday Marketing Gold out. But I have a pretty good reason - it was my daughter's 11th birthday and I promised to take the day off. I'd like to be able to tell you that I was more organized and wrote it over the weekend, but alas, we were having too much fun to even log onto my laptop, let alone turn on my marketing brain. So here we are Tuesday and I'm still scrambling to play catch up on all fronts.
Still it was worth it - we had a fantastic day yesterday. She got a new (purple) bike for her birthday, we made (and ate) cake, caught a movie and did archery. (And thank you to everyone who emailed us thinking they had missed an issue)!
This week's article is written to help you think about your sales process and NOT make the same mistakes Audi made .. it's pretty shocking really.
Speaking of shocking I have also included some absolutely non-politically correct advertisements for you to either be outraged over or laugh uproariously over.
Hope you have a great week!
CEO & Chief Marketing Strategist
Bolder&Louder - Extraordinary Advertising
The Disaster Audi Sales Experience & Key Sales Take Aways For Your Business
"If you don't care of your customers, your competition will."
Bob Hooey
One of the worst sales experiences I have ever had was buying a new car.
That’s probably not much of a surprise for you to read!
I had done all my homework online to research the kind of car I wanted and had settled on an Audi Q7. A decent-sized SUV that could handle everything a Northern winter could throw at it, but with a plush interior, a lot of room, and sports car handling. I decided that this was the kind of car I wanted – I just needed to test drive it to confirm it.
Going to an Audi dealership is a different experience than shopping for, say a Chevrolet or a Toyota – or at least it should be given it's a luxury vehicle. That was not the case in this instance.
From the minute I pulled into the lot, I had salespeople swarming around me like flies.
In the space of 60 seconds, I was peppered with about 20 questions, and upon hearing I wanted to test drive the Q7, one of the salespeople sprinted back to the office to grab a set of keys, as he did so yelling back over his shoulder at the top of his lungs, "Is your husband going to come take a test drive too?"
There was no way I would buy a car from an idiot salesperson who assumed I needed a husband's permission to buy.
Over the next three weeks, my email and phone were blown up by the Dealership trying to get me to come back in.
But it was too late.
The next day I bought my Audi from a different dealer who was a lot more professional and respectful. I took the car for a quick, pain-free test drive where the salesperson didn't even accompany me – he just handed me the keys over and said, "have fun."
And so I did.
I returned 30 minutes later, paid cash, and the next day they delivered my new car.
There are many great sales lessons in this debacle.
A few are blindingly obvious, and others are more hidden but equally important.
First, the blindingly obvious sales lessons ...
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Seriously brilliant marketing to get your bar talked about, and make so many husbands oh-so-happy LOL!
This week's vintage ad is my current winner at being the most sexist (and equally hilarious) ad I have come across to date. If you find one better please send it! Can you IMAGINE the uproar that would be created if a bold company decided to run something like this today - just to create a stir and get some free airtime.
LOL the fallout would probably be unthinkable!!!
The Three Surprising Marketing Fixes To Get Your Revenue Back On Track
What To Do When Customers Don't Come Back
Lessons From The Greatest Salesman In The World
Shrimp In Your Breakfast Cereal? How NOT To Handle A PR Crisis
The Three Biggest Mistakes CEOs Make When Hiring A Marketing Agency
Social Media Marketing Fundamentals - Are Your Bases Covered?
The End of Instagram Likes & The Changing Social Media Landscape
We Need To Talk About a $3.5 Million Violin And Your "Packaging" - It's A Game-Changer
Surprising Superbowl Ad Strategies For Your Business
Steve Jobs, Innovation & 3 Actionable Items You Can Implement Today
Clubhouse Social Media And How To Reduce Big Tech Risk
The Thirty Million Dollar Marketing Template
Triple Your Revenue With These Five Game-Changing Questions
Put A Ring On It - How To Save A Luxury Business In Peril
Why Discount Tire Is An Excellent Example Of Marketing Automation
The Scientifically Proven Formula Of Writing Headlines That Convert
Is It Working? 5 Easy Ways To Track The Results Of Your Marketing To Pick The Winners
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Welcome to Monday Marketing Gold: Marketing Strategy & Best Practices From the Trenches
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